If you have already been granted a temporary or permanent residency visa to live in Mexico and need assistance exchanging the visa sticker in your passport for a residency card, our associates can help.
The visa sticker the Mexican Consulate issues in your passport gives you one-time entry to Mexico as a legal resident, and you must arrive at a port in Mexico before it expires (usually six months after its issue date), and you must exchange this sticker for a residency card within 30 days of your arrival in Mexico.
First-time residency applications in Mexico
Our associates offer a tele-assistance facilitation service that enables you to attend an immigration office in Mexico yourself fully prepared with all the forms and other paperwork duly completed and ready to file for exchange of the residency visa sticker in your passport for a residency card.
No Residency Visa sticker yet?
If you don’t yet have a residency visa sticker in your passport, our associate’s First Time Application assistance service can help you apply for residency in Mexico. The visa sticker exchange facilitation service described on this page is included in that service package.
How the Tele-Assistance facilitation service works
The tele-assistance support service offered by our associates saves you time and helps avoid common mistakes made by applicants filing to exchange their residency visas for residency cards at an immigration office. You can use tele-assistance regardless of what location you plan to move to (or are currently situated) in Mexico.
The service facilitates your application at every stage of the exchange process:
- An initial consultation by phone/videocall/email/chat to understand your plans and timeline and review your visa documentation.
- Confirmation of the required procedures to exchange your residency visa sticker for a residency card.
- Review of your supporting documentation for accuracy and completeness.
- Book an appointment for you at the Immigration Office in Mexico using the INM’s online appointment booking system.
- Accurate completion of the forms and covering letter you will need to file to make the exchange.
- Customized checklist of documents you’ll need to carry and present when you attend the immigration office in Mexico.
- Detailed instructions/guidance about where to go and what to do when you arrive at the immigration office on your appointed date to file for the exchange.
Get support throughout the visa exchange procedure
The table below describes the support offered through the visa exchange process.
| Stage | Visa Exchange Support |
| Initial consultation | The service begins with a personal consultation. Our associate will consult with you to understand your situation, and describe the relevant application procedure to exchange your visa for a residency card. |
| Preparatory work and documents review | To prepare for your procedure, our associate will send you a customized checklist of the documents you need to gather for your visa exchange procedure.
Our associate also provides a review of your supporting documentation to cross check them for accuracy and completeness. |
| Forms and letters | You will file your request to exchange your visa for a residency card at an immigration office in Mexico.
The associate will correctly complete all the application forms and write the covering letter (in Spanish) that you will need to submit at the immigration office when you file. |
| Scheduling | Our associate works with you to coordinate dates for your visa-exchange and filing that are mutually convenient, and which meet the stipulated deadlines for the procedure.
Our associate will book an appointment for you at the Immigration Office in Mexico using the INM’s online appointment system, and confirm the date/time that has been booked for you. They’ll also provide you with details of the address and opening hours of the immigration office you intend to file at in Mexico. |
| Preparing to file your application in Mexico | Our associate will brief and assist you according to your individual situation to help you fully prepare in advance of your intended filing dates.
Our associate will email the files of the forms and letter for you to print out, sign, and take with you to the immigration office in Mexico. They’ll also send you a customized checklist of required accompanying documents you need to carry with you when you file your application. |
| Filing the application in Mexico | Our associate will give you detailed instructions and guidance about filing your application at the immigration office.
They’ll email you a document with detailed guidance about what to do at the immigration office in Mexico when you arrive to make the visa exchange to a residency card at your intended location on your appointment date. When your turn is called, you hand over the docket of papers our associate prepared and wait for the immigration official to review and process the application. When it’s approved, your photograph and fingerprints will be taken digitally. Your residency card might be issued that same day; otherwise, you will be given a file number and be invited to return another day to pick-up your residency card(s). |
| Ongoing contact and assistance | Our associate will provide you with a contact number/email in case you have questions or concerns at any time, or need to troubleshoot any issues as you work your own way through the procedures and file your application. |
| Leaving the immigration office | When you have completed filing your procedure, you can advise our associate about the outcome. They may ask you to send them a copy of your card/papers for review and ensure everything is in good order. |
This is not a line-hopping service
Our associate assists and guides you through the procedures in good time, but cannot obtain preferential treatment for any applicant, and they cannot guarantee appointment date availability or ‘fast-track’ appointments or processing time scales at the immigration office.
Visa Exchange Tele-Assistance Fees
Our associate’s visa sticker to residency card exchange package offers facilitation that is transparent and affordable, with fixed-fee pricing and no hidden charges. All consulting and assistance fees exclude the government fees applicants must pay to apply for residency in Mexico.
| Visa to residency card exchange facilitation | Fees |
Visa to residency card exchange
|
US$129 Principal applicant.+US$99 for each additional applicant in the same family. |
Accompanied Option: The Visa to Residency Card Exchange service plan is also available as an Accompanied Assistance option at selected cities in Mexico. See this page for details and fees.
Questions before you request the service?
If you have a question or need guidance about how the immigration assistance service works before you make a service request, please contact us.
Make a service request for visa exchange assistance
To hire our associate to assist you with the facilitation of exchanging your existing residency visa sticker for a residency card, please complete the request form below.
What happens next?
- After you complete the form, Mexperience will send you an email that confirms your request and introduces you to the associate who will assist you.
- The immigration assistance associate will respond to you directly and request payment for their service. When you’ve paid, they’ll schedule-in your initial consultation and the service will begin.
